One Mobile Version 6.0

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Minimum OS Requirements: iOS 13+

  1. Tap the DOWNLOAD icon for iOS to install One Mobile.
  2. Tap the blue Install button then tap Install on the popup message.
  3. Find the One Mobile app icon on your phone and tap to open it.
    1. If you see the Untrusted App Developer prompt, tap Trust, and proceed to Step 10. Note: If a message displays requesting permission for the app to send you push notifications, tap OK.
    2. OR
    3. If you see the Untrusted Enterprise Developer prompt, tap Cancel and proceed to step 4.
    4. OTHERWISE proceed to Step 10.
    Tap here to see Steps 4-8
  4. Tap the Settings icon located on the Home screen.
  5. Tap General.
  6. Tap Device Management or Profiles & Device Management (The title that appears depends on your iOS software level.)
  7. Tap UnitedHealth Group.
  8. Tap Trust “UnitedHealth Group”, and then tap Trust in the prompt box.
  9. Close Settings.
  10. Open the One Mobile app and log In using your employee ID and MS password.
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