SR Mobile
Version 1.2.7
- Tap the DOWNLOAD button (found at the bottom of these directions), then tap Install on the popup message.
- Find the SR Mobile app icon on your phone and tap it to open it.
- If you see the Untrusted Enterprise Developer prompt, tap Cancel and continue with step 3. If not, proceed to step 4.
- Open Settings from the Home screen.
- Tap General.
- Tap Device Management (or VPN & Device Management, or Profiles & Device Management, depending on your iOS version).
- Tap the UnitedHealth Group option under the Enterprise App section.
- Tap Trust "UnitedHealth Group" and, if prompted, tap Trust.
- Tap Allow & Restart.
- Your phone will restart and a Ready to Install Profile screen will appear. Press the home button (or swipe up if prompted) to continue.
- Tap Install Profile.
- Tap the SR Mobile app icon on your phone and proceed withing logging in.
- If prompted, tap Allow to grant the app permission to send you notifications (if desired). Also, if desired, toggle the Enable Face Id option to ON.
- Tap Log In and enter your email on the Optum screen.
- Enter your MS password
- If you have MS Authenticator:
- When a prompt appears with a number, tap Approve Sign-in.
- Enter the number in Authenticator and tap Yes.
- Tap the Sales Readiness arrow at the top left of the screen (directly under the displayed time-of-day) to switch back to the SR Mobile app. You should now be logged in.
- If you do NOT have MS Authenticator, tap "Sign in another way," select "Text," enter the code received, and tap Verify. You should now be logged in.
DOWNLOAD
Minimum OS Requirements: iOS 15+
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